A-Z Fan Guide

A

ADA Hotline

Refer to our ADA Guide for specific information regarding our accessibility services. 

ADA Hotline: 720-258-3337

Email: adainfo@broncos.nfl.net 

ADA GUIDE

Age Restrictions

Guests two years of age and older are required to have a ticket for admission to any stadium event. Infants under two years of age may sit in a ticket holder’s lap so long as they do not obstruct the view of others nearby.

Alcohol Policies

Empower Field at Mile High and our partners strongly encourage responsible consumption of alcoholic beverages.

  • No outside alcoholic beverages are permitted. Guests in possession of outside alcoholic beverages will be ejected without a refund.
  • Colorado law prohibits the sale of alcoholic beverages to persons under the age of 21. NFL policy requires that all guests, regardless of age, are required to show a valid ID when purchasing alcoholic beverages. Identification cards that appear to be fraudulent will be turned over to a Denver Police Officer.
  • The sale of alcoholic beverages will conclude at the end of the third quarter of NFL games. Cut off times will be determined for other events on a case-by-case basis. Sales may be discontinued earlier at the discretion of stadium management.
  • There is a two-alcoholic beverage limit per transaction at all concession stands.
  • Guests passing or providing alcohol to minors will be ejected and subject to arrest.
  • Guests possessing alcohol, who do not have proof of being 21, may be ejected.
  • Stadium management reserves the right to refuse the sale of alcohol to any person.
  • Don’t drink and drive. Have a designated driver, take mass transit, or take a cab. Don’t get behind the wheel.

Animals

Animals are not permitted in Empower Field at Mile High, with the exception of trained guide dogs, signal dogs, and service animals that assist fans with disabilities.

Apple Pay

Apple Pay is the fast way to pay and is now accepted everywhere inside of Empower Field at Mile High. Special offers will be made available throughout the season for fans making purchases with Apple Pay. Download game tickets to your Apple Wallet and set up Apple Pay to be ready for gameday.

Apple Pay

ATM

Empower Field at Mile High is CASHLESS. However, reverse ATMs and U.S. Bank ATMs are located on level 1 near sections 105, 114, 122, and 133. Additional ATMs are located adjacent to all Guest Relations Centers on stadium levels 3 and 5.

LEARN MORE

B

Baby Changing Stations

Baby changing stations are available in all stadium restrooms.

Bag Policy (NFL CLEAR BAG POLICY)

Any bag no larger than 4” x 6” with or without a strap will be allowed in. This includes fanny packs and cross body bags.

Any Clear bag no larger than 12” x 6” x 12” is allowed in. This includes a clear backpack, gallon zip lock bag, clear carry bag, clear cinch bag. Each ticket holder, including children, may carry an approved clear bag and a clutch.

Visit our Clear Bag Policy

Battery Policy

Portable phone chargers and clothing with heating devices that include battery packs, such as heated socks, coats or blankets will be allowed. However, the restriction will be based off the battery pack:

Lithium-ion battery packs with a maximum size of 3” x 6”x 1" are allowed. Battery packs with AA, C or D cell batteries are NOT allowed.

Biking to the Stadium

Empower Field at Mile High has multiple bike racks available on-site which can be accessed directly via the South Platte Trail of the Denver bike trail system. 

View Map

C

Cameras/Video Recorders

Hand-held still camera photography is welcomed at events for non-commercial personal purposes. Cameras and lenses must be 6” or less when fully extended. Tripods, camera lenses, or any other type of equipment, including selfie sticks, that may interfere with other fans’ enjoyment of the game are not permitted. The use of video cameras is not permitted at any time. The stadium’s camera policy may change for other events. Please check in advance to confirm a specific event’s policy if there is a question.

Cellular Service (DAS Network)

To increase the strength of cellular service throughout the stadium, a Digital Antenna System (DAS) has been installed, giving fans improved cellular communication access.
Digital Antenna Systems have been installed for the following carriers at the Stadium: Verizon, Sprint, T-Mobile, and AT&T

Colorado Sports Hall of Fame Museum

Located on the West side, inside Gate 1, The Colorado Sports Hall of Fame (CSHoF) not only honors those that have achieved excellence in sports and in character, it helps others to achieve it with a selection of inductee biography panels, Colorado sports timelines, and partner profiles, the museum provides an in-depth look at Colorado sports history. Be sure to see the Nuggets center court and spend some time dressing as your favorite athlete in the Kids Zone. Hours vary seasonally.

Learn More

Counties Gateway Plaza

The Counties Gateway Plaza on the stadium’s west side was designed as a ceremonial entrance featuring Colorado native hackberry shade trees and individual monuments for each of the seven counties of metropolitan Denver whose residents helped fund the construction of Empower Field at Mile High.

D

Denver Broncos Cheerleaders

Denver Broncos Cheerleaders are known for their distinctive western uniforms. The Broncos brought back cheerleaders in 1993 after a 17-year absence and are proud of the work the team does both on the field and in the community. The cheerleaders appear at over 600 charity and personal events annually representing the Denver Broncos.

Request Appearance Learn More

 

JUNIOR DENVER BRONCOS CHEERLEADERS
The Junior Denver Broncos Cheerleaders (JDBC) program promotes self-esteem, pride, commitment, and discipline among young women ages 6-14 and offers a rare and truly special opportunity for young women to perform during Denver Broncos pre-game and halftime shows at Empower Field at Mile High. No tryouts are required! The Junior Denver Broncos Cheerleaders is a team tailored to kids of all ages and ability levels and is open to young girls with years of experience or girls who are new to cheerleading and dance.

LEARN MORE

Denver Broncos in the Community

The Denver Broncos are committed to improving lives in our community by focusing on Youth Development, Quality of Life, Health & Wellness, Youth Football, and Civic Engagement. Alongside key community partners, the team is able to make a difference through strategic programming, unique events, and dedicated advocacy.

Learn More

Designated Driver Program

The Denver Broncos, Bud Light, Aramark, and the TEAM Coalition encourage fans to act responsibly and be “Good Sports” while enjoying the game. Fans may visit the Guest Relations Centers located at GR Gate 10, Sections 122, 322, 508, and 534 and the Concierge Desks in the United East and United West Club Elevator Lobby’s during Broncos home games for information on how fans over 21 can sign up to be a designated driver and receive a complimentary Coca-Cola or O’Doul’s as well as register to win prizes through the TEAM Coalition.

As a designated driver, fans pledge not to drink alcoholic beverages during the game and to provide responsible transportation for all members of their group. While the designated driver program is only in operation for select events, all of us at Empower Field at Mile High remind you that it is always important to drink responsibly and to drive safely. TEAM Coalition is an alliance of professional sports, entertainment facilities, concessionaires, the beer industry, broadcasters, governmental traffic safety experts, and others working together to promote responsible drinking and positive fan behavior at sports and entertainment facilities. TEAM stands on three main principles: alcohol service policies, alcohol management training for stadium employees, and programs for fans to manage alcohol responsibly, such as designated driver programs.

Drones/Unmanned Aerial Devices

In accordance to Title 14 CFR Section 99.7, drones or other unmanned aerial devices are strictly prohibited on stadium property, including parking lots and adjacent walkways.

Drop Off/Pick Up Information

Rideshare located south of the stadium at Decatur-Federal Station on Howard Place.

View Map

E

Elevators & Escalators

Twelve public elevators and fifteen escalators provide service to all stadium levels and seating areas. Elevators are located at the 50-yard line areas on the East and West sides of the stadium. Escalators are located within each ramp quadrant and in the United Club areas and Suite Levels.

Emergency Situation

If an emergency situation arises, please direct your attention to the scoreboard while listening to the PA system, for instructions. In addition to the scoreboard and PA system, you may also refer to a guest relations or security team member for further instructions.

Evacuation Video

Employment Opportunities

F

Family Restrooms

Family Restrooms are available for those with disabilities or for those who need assistance. Family Restrooms are located on the Lower (Level 1), Club (Level 3), and Upper (Level 5) Concourses at sections (Gate 10) 135, 122, 305, 324, 341, 508, and 534. All family restrooms are ADA-compliant and also have baby changing tables.

Fan Code of Conduct/Behavior

To anonymously report unruly fan behavior, parking issues, possible security concerns, or any other type of problem which may be present in the stadium environment, you can text 720-650-6464 or call the Fan Behavior Hotline at 720-258-3850. Please provide specific information including a description & location of the situation, along with any other information that might be necessary. Stadium staff will be dispatched immediately to respond.

The Denver Broncos are fortunate to have some of the best fans in the NFL. We encourage our fans to create a high-energy environment to support the team while maintaining a friendly and family-oriented atmosphere. Abusive/foul language or fighting will not be tolerated and will result in immediate ejection without refund. All game day employees work hand in hand at each of our games to ensure your game day experience is a positive one. Have fun, root hard, and show respect for the fans around you. The Broncos reserve the right to eject any person whose behavior is unruly or illegal in nature. If a fan violates the Fan Code of Conduct and fails to identify themselves to stadium staff, the fan is subject to penalty, including being barred. The ticket holder of record may be subject to disciplinary measures including ticket suspension.  

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Field Access

Only authorized personnel will be permitted on the field prior to, during, and after the game. Any unauthorized persons gaining access to the field will be removed, ejected, and subject to prosecution and/or fine as well as loss of season ticket privileges.

First Aid

First Aid Centers are located on the Main Concourse across from Section 122 (east 50-yard line) and on the Upper Concourse by Section 534 (east 50-yard line).

Food & Beverage

As part of ongoing efforts to elevate the fan experience, Aramark and the Broncos have improved menu options and variety, introduced fan-friendly technology to increase speed of service, and renovated several existing concessions stands. Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.

View Listing

G

Gate Opening Times

For Broncos games, general gates to the stadium open two hours prior to kickoff. Gates for those with United Club or Suite Level tickets will open for access to the Club Lounges starting three hours prior to kickoff. Please utilize the gate indicated on your ticket when entering. It is recommended that fans arrive at their gate 1 hour prior to kickoff or event start.

For concerts and other stadium events, please refer to their event page for specific gate opening times.

Gate Security Screening

Prior to entering stadium gates, all patrons will be subject to security screening, including metal detector screening and inspection of bags or other items carried in. Please plan on arriving at gates no later than 1 hour prior to the event start time to ensure you are in your seat on time. By tendering a ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its member clubs, their affiliates, and stadium landlord, or their agents. If you elect not to consent to the searches, you will be denied entry into the stadium. The level of screening may be modified on an event-by-event basis at the discretion of Empower Field at Mile High management.

Gluten Friendly/Vegan Food Options

Gluten Friendly and vegan options are available throughout the stadium. Items and locations are listed below:

Main Meal Vegan Items:
Ozo Plant based burgers

  • Sections 100 and 504 Blitzburgers, 512 and 538 Sideline Grills, 110 and 530 Legends Grill, 314 and 332 Club Grilles

Vegan Dog

  • Sections 111, 230, 509 and 533 with our partner Biker Jim’s

Grain Bowl “grain bowls with rotating fresh ingredients comprised of wild grains, fruits, vegetables and a variety of protein options”

  • Section 327 & Club Sections 303 and 342 Markets

Vegan Snacks located throughout the facility:

  • Chips and Salsa
  • Select Candy
  • Bavarian Pretzels
  • Pretzel Bites
  • Peanuts
  • French Fries 
  • Kettle Corn
  • Select Dippin’ Dot Flavors

Main Meal Gluten Friendly Items:
Gluten Friendly Buns (must be requested)

  • Sections 100 and 504 Blitzburgers, 512 and 538 Sideline Grills, 110 and 530 Legends Grill, 314 and 332 Club Grilles (Stadium hot dog, cheeseburgers, Ozo Plant based burgers)
  • Sections 104 5280 Favs, 133 5280 Favs, 503 5280 Favs and 539 5280 Favs (Boulder Sausage Bratwurst)
  • Section 230 Biker Jim’s (Assorted Brats and Sausages) 

Grain Bowl (Wild grains, ancho lime chicken or beef barbacoa, roasted sweet potato, English cucumber, black beans, Moroccan spiced chickpeas, heirloom cherry tomatoes, corn, and broccoli)

  • Section 327 & Club Sections 303 and 342 Markets

Gluten Friendly Snacks located throughout the facility:

  • Chips and Salsa
  • Select Candy
  • Peanuts
  • Kettle Corn
  • Select Dippin’ Dot Flavors

Gluten Friendly Beer (Omission)

  • 123 favs, 318 favs, 328 favs, 505 favs, and 537 Favs 

Non-alcoholic Beer

  • Drink Markets at section 116, 321, and 528

Food & Beverage

Guest Relations Centers

Guest Relations Centers are located on all general seating levels of the stadium for guests to obtain information or assistance. Guest Relations Centers are located by Gate 10 and Section 122, United Club East and West, North Reserve Section 322, and Level 5 Section 508 and 534.

H-L

Lost Child

Parents or guardians are encouraged to register their minors or any other dependent at risk of becoming lost at any guest relations booth and receive a wristband that states their section, row, and seat. A cell phone number should be recorded, if available, to assist with notification. If you have become separated from a minor or dependent at risk of becoming lost, please contact your nearest guest relations usher, security representative, or police officer for assistance.

Lost and Found

Lost and found items should be taken to the nearest Guest Relations Center on the same level they were found. Lost and found items will be held at the Guest Relations Center they were turned in at until the stadium has been cleared on that level. Any unclaimed items will be transferred to the main Lost and Found once the stadium has been cleared. Following an event, please fill out the lost and found claim form or call 720-258-3889 to inquire about any lost items. Items will be held for 30 days.

Submit Claim

M

Mane Street

On the south end of the stadium, a grand lawn provides an on-site festival and event area with a permanent stage, utility service, and other necessary requirements for activities to take place. During Broncos games, the area opens three hours prior to kickoff and offers fans a variety of interactive activities, music, and a beer garden.

Mile High Monument

On non-gamedays, the Mile High Monument is open to the public as a part of the Colorado Sports Hall of Fame stadium tour route. 
September – May: The Monument is open Thursday – Saturdays, 10am – 3pm. 
June – August: The Monument is open Mondays – Saturdays, from 10am – 3pm.
*The above schedule is subject to change.

Denver Broncos Home Games
The Monument is closed to the general public for free roaming access, due to the Broncos VIP tailgate that utilizes the space. The Broncos VIP tailgate is a ticketed pre-game tailgate experience that opens 3 hours prior to kickoff and closes at kickoff. For more information, visit: Denver Broncos | VIP Tailgate

Parking and game admission are not included.

 

Mobile App - Denver Broncos Official

Stay informed anywhere, anytime with our official Dever Broncos mobile app. Get breaking news, live press conferences, coach and player interviews, feature stories, event information, tickets, stadium updates, and more.

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Mobile Ticketing / Parking

Empower Field at Mile High and The Denver Broncos are committed to utilizing the best ticketing technology to provide world-class experiences for our fans. No more printing your tickets at home or losing your tickets in the mail - your tickets and parking permits will now be with you everywhere you go through the Denver Broncos account manager or the Denver Broncos mobile app. Please note - the barcode is an “active” rotating barcode that updates every 15 seconds. As a result, screenshots of your ticket will not be valid for entry through the gates.

Learn more

Motorized Vehicles

Motorized vehicles of any type are not permitted on the sidewalks and/or walkways surrounding Empower Field at Mile High. Motorized vehicles may include, but are not limited to cars, trucks, mopeds, scooters, motorcycles, and ATVs. All motorized vehicles must be parked in designated parking spaces at Empower Field at Mile High.

N

Nursing Suites

Empower Field has 3 Nursing Suites located at Gate 6 on the lower concourse, at section 317 on the North Reserve and at section 508 on level 5. Each suite requires a code to access, which can be obtained from the Guest Service staff in the area.

P

Parking

Off-site Parking

Fans without parking permits have numerous parking options available near the stadium. There are close to 15,000 spaces in off-site independent parking lots near the stadium area.

View Map

 

Parking

There are approximately 6,500 parking spaces on-site at the stadium and 15,000 additional spaces in independent parking lots near the stadium area. Spaces in on-site stadium lots are reserved solely for season ticket holders with pre-sold permits. 

On Broncos gameday, a limited number of gameday spaces are sold on a first-come, first-serve basis in Lots A & C. Lot A has a carpool section (must have 4 people in your car to buy a space). Lot C is the early tailgating lot and typically sells out within the first hour of being open.

View Map

 

Prohibited Parking

Parking on neighborhood streets is illegal. Violators will be ticketed and towed. Illegally parked vehicles are subject to citation and tow. Towed vehicles will be taken to the Wastewater Management Facility at 2nd and Umatilla for two hours after the game. To find out if your car was towed to this facility, please call 720-913-6985.

Parking Permits

Parking permits are available to purchase via Ticketmaster. For Broncos games, they are exclusively accessible via the Denver Broncos mobile app. Please make sure to have your permits ready prior to reaching your lot entrance. For ease of access on game or event day please be sure to add your parking permits to your Apple/Android Wallet.

Phone Charging Stations

Solar-powered charging stations give our fans the opportunity to charge their phones before entering stadium gates and throughout the stadium at easily accessible and convenient locations. The stations located outside the stadium are along the Ring Walkway and at the Ticket Office, Mane Street, Counties Gateway Plaza, Mile High Monument, Gates 3, 4, 10, and between gates 7 & 8.

Throughout the Venue you will find various charging stations – please feel free to use these units. Follow the on-screen instructions – the units allow you to leave your phone charging in each secure locker and come back later to pick it up after it has been charged.

Additionally, you’ll find various USB Charging outlets throughout the concourses and Club level areas. You are allowed to bring your charging cable into the stadium.

Premium Seating

Empower Field at Mile High offers a number of premium seating options including Executive Suites, Single Game Suites, or Club Seats with some of the best sightlines in the stadium, full-service catering, elevator, and escalator service from premium seat entrances, and many other amenities. Empower Field at Mile High Premium Seating areas include Breckenridge Bourbon Club, the United Club Level, Suite Levels; Executive Suites, Legends Rooms, Ring of Fame suites, and the 5280 Club.

Learn More

Prohibited and Restricted Items

  • Any bags which do not meet NFL bag policy guidelines. 
    Visit our Clear Bag Policy page to learn more
  • Seat cushions larger than 18" wide or any seat cushion with zippers, pockets or concealable areas
  • Stainless steel water bottles (e.g. Hydro flask), glass bottles, cans, frozen drinks of any type, coolers of any kind, thermoses or ice chests
  • Alcohol of any kind
  • Banners, signs or flags that are not event related or obstruct another patron's view
  • Large golf-sized umbrellas
  • Laser pointers
  • Single purpose video cameras
  • Weapons (including knives), any item that may be used as a projectile
  • Any animal with the exception of a service animal
  • Battery Packs with AA, C or D cell batteries
  • Standard size footballs
  • Any other item deemed inappropriate by Stadium management

Public Art

 
Equipment Field 
“Equipment Field” encompasses seven individual sculptures in locations spread throughout the Counties Gateway Plaza on the stadium’s west side, appearing like larger-than-life pieces of athletic equipment discarded by giant football players as they leave the stadium following a match a century ago.


Pass Through the Land
Located within the Platte River Park on the east side of the stadium, “Pass Through the Land” consists of massive, flat-top boulders placed in concentric rings within an Aspen Grove representing the mesas and plateaus of Colorado. At the entrance to the grove are five 28’ high towers with metal mesh and trembling disks that catch the light and create wind chimes. On game day, thousands of fans coming from the light rail and parking areas east of I-25 walk through “Pass Through the Land”, enjoying the area as a location to picnic, people watch, or simply to take in the game-day environment.


Pigskin Variations
Three sculptures by Massachusetts artists Ralph Helmick and Stuart Schecter were added to the north side of the stadium in 2004. The series of three “Pigskin Variations” individually titled Sisyphus, Buster and Lilliputia, offer a spectrum of metaphoric imagery relating to Colorado history and culture. These Colorado sandstone and bronze pieces suggest sport, challenge, exertion, control, and conquest.


Stadium within a Park
The park-like area on the east side of the stadium integrates the landscape of the South Platte River with native grasses, creating the feeling of a loose, undulating plain. Autumn Blaze Maples are placed in concentric circles, forming “Pass Through the Land” a public art project incorporated on the east side.


The Broncos
A gift from Broncos late owner Pat Bowlen and the Bowlen family to the people of Colorado, “The Broncos” were created in Florence, Italy by world-renowned sculptor Sergio Benvenuti, and incorporates five broncos, one mare & one colt appearing as a snapshot in time, bounding through mountainous terrain and up a raging mountain stream towards the stadium with the flow of the fans. The feature incorporates over 150 tons of locally quarried Colorado Navajo Moss boulders and an irregularly shaped pond circulating 850 gallons per minute.

Public Transportation

RTD offers a convenient and inexpensive public transportation option to and from the stadium.

Light Rail
The E and W rail lines stop at the Empower Field at Mile High Station, and the W rail line stops at Decatur-Federal Station. Fans can take the D or H lines and transfer to the E line at 10th & Osage station or take the University of Colorado A Line and transfer to the E or W lines at Union Station. Regular one-way rail fares apply.

Empower Field at Mile High Station
The E or W light rail lines stop at the Empower Field at Mile High Station (formerly known as Sports Authority Field at Mile High Station), an 8-minute walk to the stadium. Fans may also take the D or H lines and transfer to the E line at I-25 & Broadway, Alameda, or 10th & Osage stations.

Decatur Federal station
The Decatur Federal station is an 8-minute walk to the stadium and located on West Corridor Line, an extension of light rail service 12.1 miles to the west and connecting downtown Union Station to the Federal Center in Golden.

Denver Trolley
The Denver Trolley’s popular Football Shuttle will operate for all Denver Broncos home games! The fare is $10.00 for a roundtrip ticket, and $7.00 for a one-way ticket (children three years old and younger ride free). Tickets can be purchased on the Trolley. Running frequent roundtrips starting two hours before kickoff, the Trolley operates from the Confluence Park Trolley stop behind REI (1416 Platte Street, Denver, 80202) to the Broncos Bridge Trolley stop under I-25, about 100 yards east of the stadium; return rides begin at the start of the fourth quarter and continue until 30 minutes after the game ends.

Taxi Service
A taxi stand is located outside the stadium on Bryant Street along the pedestrian walkway outside of the Gate 5 area on the northeast corner of the building.

R

Recycling

Recycling containers are located throughout all areas and levels of the stadium for guests to dispose of any recyclable materials including glass and plastic bottles, aluminum and tin cans, cardboard boxes, paper, newspapers, or other material acceptable in the recycling process. Recycling containers are also located outside the stadium, adjacent to parking areas, and by stadium gates.

Re-Entry Policy

Empower Field at Mile High has a NO RE-ENTRY policy. Ticketed guests who leave the building are NOT permitted to re-enter with a previously scanned ticket.

Reverse ATMs

Empower Field at Mile High is CASHLESS. However, reverse ATMs and U.S. Bank ATMs are located on level 1 near sections 105, 114, 122, and 133. Additional ATMs are located adjacent to all Guest Relations Centers on stadium levels 3 and 5.

VIEW MAP

Ride Share

Rideshare located south of the stadium at Decatur-Federal Station on Howard Place.

View Map

Ring of Fame

The Ring of Fame, created in 1984 by the team’s late owner Pat Bowlen, honors the greatest Broncos players and administrators in the history of the franchise. The Ring of Fame Plaza, located adjacent to the Broncos Horse Fountain outside the stadium, just behind the main south scoreboard, incorporates thirty-three 8’ steel monuments in honor of each of the Broncos Ring of Fame inductees. Symbolizing the historical pillars of the franchise, the monuments were forged from the same type of steel that was used to construct Mile High Stadium. 

S

Scoreboard Messages

The deadline to submit scoreboard messages for Denver Broncos home games is 5:00pm MT each Thursday before the requested home game. All fees will be donated to Denver Broncos Foundation.

SCOREBOARD REQUEST

Season Tickets

Manage Your Account
Sign In to your account

Address Change
Address changes may be made online by logging into your Denver Broncos account manager and selecting “Account Settings” in the top right-hand corner. The email address associated with the account and password is required. Address changes may be submitted online with proper photo identification to tickets@broncos.nfl.net.

Mobile Season Tickets
Empower Field at Mile High and the Denver Broncos are committed to utilizing the best ticketing technology to provide world-class experiences for our fans. No more printing your tickets at home or losing your tickets in the mail- your tickets will now be with you everywhere you go through the Denver Broncos account manager or the Denver Broncos mobile app. The barcode is an “active” rotating barcode that updates every 15 seconds. As a result, screenshots of your ticket will not be valid for entry through the gates.
Learn more

NFL Ticket Exchange
The NFL Ticket Exchange by Ticketmaster is the official online resale marketplace of the Denver Broncos. Tickets purchased from any site that is not an authorized reseller of NFL tickets may not be valid and cannot be verified by the Denver Broncos ticket office.

Ticket Transferring
Ticketmaster allows Season Ticket Holders to cancel their ‘original mobile ticket’ and transfer ownership to a friend or business associate. Tickets can be easily transferred from your account manager online or from your mobile phone using the Denver Broncos mobile app.
* Please note: ADA sections are for ADA qualified patrons only.

Wait List
The wait list for reserved season tickets currently has over 85,000 names with an estimated wait of approximately 10-15 years. Adding your name to the wait list does not obligate you to purchase. If you choose not to purchase tickets at the time you are contacted, you can either be removed from the wait list or be moved to the end of the list (non-responses to season ticket offers will be interpreted as requests for removal from the current wait list).

Join Wait List Learn More

Sensory Bags and Rooms

Empower Field at Mile High is proud to partner with KultureCity to provide sensory bags for guests with sensory needs. The sensory bags include noise cancelling headphones, fidget tools, and a non-verbal communication card. Sensory bags are available for checkout free of charge at each of the Guest Relations centers. A photo I.D. will be required at time of checkout.

The KultureCity Sensory Room provides a dedicated space designed by medical professionals for those who may need a quieter and more secure environment. This is imperative to ensuring fans have a great guest experience. The sensory room is outfitted with bean bags from Yogibo, the visual light panels by Nanoleaf, activity panels, Sparkle Interactive Light (by NunoErin - a therapeutically fun furniture embedded with soft glowing lights that respond to motion), bubble walls, and a custom tactile artwork created by an autistic artist. The sensory room is located inside Gate 6 on the Lower Concourse and will be open for all events taking place at Empower Field at Mile High.  Please check-in with the Guest Relations center located near Section 121 and they will escort you to the sensory room.

Signs/Banners

Appropriate signs and banners are acceptable; however, the following rules apply:

  • Signs may not obstruct another guest’s view
  • Signs may not cover existing stadium advertising or signage
  • Signs must be event-related, in good taste, and in approved locations as determined by stadium management.
  • Signs may not contain profanity or be commercial or political in nature.
  • Signs may not be constructed out of plastic, wood, metal, or other hard substrates.

Smoking Policy

Empower Field at Mile High is a non-smoking facility. Smoking or use alternative smoking devices (electronic or vapor) in the stadium is only allowed in designated smoking areas. Smoking or use of alternative smoking devices in a non-designated area will result in ejection from the stadium without refund or re-entry. Any form of marijuana consumption or possession is prohibited at Empower Field at Mile High property during public events including stadium parking lots and will result in ejection from the stadium without refund or re-entry.

Stadium Traditions

Altitude
Empower Field at Mile High is located at an elevation of 5,280 feet above sea level, a characteristic that remains today as one of the most internationally recognized of any sports venue in the world.

Bucky
Whether called Bucky or Bucko, this Denver icon has maintained his lofty perch since 1975. Modeled after Roy Rogers horse, Trigger, the 1,600 lbs. 27’ high statue was fully refurbished after the final home game at Mile High Stadium before retaking his position at Empower Field at Mile High on August 11, 2011.

Horseshoe Shape
Empower Field at Mile High is designed in the Broncos legendary and traditional horseshoe shape.

Rocky Mountain Thunder
13,500 tons of steel tread risers and a severely pitched seating bowl allow Broncos fans to recreate a hallmark of Mile High Stadium, a metal clamor known as “Rocky Mountain Thunder”.

South Stands
At Mile High Stadium, Broncos fans in the South Stands created an intimidating and deafening background every home game. Located directly above the Visitor’s Locker Room, visiting teams could feel the south stands and the intensity of the crowd before even taking the field. At Empower Field at Mile High, the South Stands continue to honor and represent all Broncos fans, the most loyal and supportive of any in sports.
 

Stormwater Management

The Stadium Management Company, LLC (SMC) operates Empower Field at Mile High for the exhibition of professional football and additional special events. SMC is committed to protecting and improving water quality conditions in waterbodies receiving stormwater runoff from areas within our stadium boundaries. This commitment is driven not only by local, state, and federal regulations, but also by our staff and citizens concerned with the preservation of our lakes, stream, and rivers. Empower Field at Mile High manages stormwater under the Colorado Department of Public Health and Environment Municipal Separate Storm Sewer System (MS4) permit and our Stormwater Management Program Description Document (PDD) to:

  • Provide for the effective management of stormwater runoff;
  • Minimize the potential for pollutants to enter stormwater runoff; 
  • Comply with and be protective of the water quality standards for the South Platte River; 
  • Meet the Municipal Separate Storm Sewer System (MS4) permit requirements specified for the facility under CDPS General Permit No. COR-070098. 

The PDD provides:

  • A description of facility activities with the potential to contribute pollutants to stormwater runoff;
  • An identification of potential pollutant sources;
  • Pollutant risk assessment;
  • Facility- and operation-specific Best Management Practices (BMPs) implemented Empower Field at Mile High;
  • General BMPs implemented at Empower Field at Mile High; 
  • Public Involvement, Participation, Education and Outreach
  • Employee and contractor training requirements; and
  • Inspection, reporting, and recordkeeping requirements.

We are committed to protecting and enhancing the environment. Substantial resources are expended each year to ensure compliance with environmental requirements and to promote environmental education so that current and future generations continue to enjoy the natural and enriched beauty of Colorado.

For additional information regarding stormwater MS4 general permits you can go to the CDPHE Water Quality Division website.

For the CDPHE MS4 brochure click here

If you would like to obtain additional information regarding the stormwater program, review the PDD, provide input, suggestions or report an illicit discharge, please contact Mr. Matthew Shine, Director of Operations and Engineering, at Matt.Shine@Broncos.NFL.net

Thank you for your continued support of Colorado's environment and the Denver Broncos.

T

Tablets

Fans are allowed to bring tablets into the stadium during game days. Laptops however are not permitted in the stadium.

Tailgating

Tailgating is allowed at Empower Field at Mile High; however, be respectful of your fellow fans and follow the Tailgating Rules and Regulations.

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For Denver Broncos home games only, tailgating is NOT allowed in the B-Valet and the carpool section in Lot A. The Broncos VIP tailgate in Lot J is a ticketed pre-game tailgate experience that opens 3 hours prior to kickoff and closes at kickoff. Parking and game admission are NOT included.

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Team Store

The Denver Broncos main team store is located directly beneath the main scoreboard across from section 132 on the Main Concourse level. The widest selection of official Broncos merchandise anywhere can also be purchased at several Denver area locations, or online.

Telephones (Public)/TTY

Public telephones are located at all Guest Relations Centers in the building. Locations are Gate 10, Section 122, North Reserved Section 321, East and West United Club Levels, Concierge desks on Level 2 & 4, and Upper Concourse Section 508 and 534.

Ticket Exchange/Transfers

NFL Ticket Exchange

The NFL Ticket Exchange by Ticketmaster is the official online resale marketplace of the Denver Broncos. Tickets purchased from any site that is not an authorized reseller of NFL tickets may not be valid and cannot be verified by the Denver Broncos Ticket Office.

Ticket Transfers

Ticketmaster allows Season Ticket Holders to cancel their ‘original mobile ticket’ and transfer ownership to a friend or business associate. Tickets can be easily transferred from your account manager or from your mobile phone using the Denver Broncos mobile app.
* Please note: ADA sections are for ADA qualified patrons only.

Tickets

Tickets
All tickets are available to purchase via Ticketmaster. Tickets are not available at the stadium ticket office on the first day of sale. All tickets are mobile phone delivery only.

Half-Price Tickets
To purchase half-price tickets fans must be registered as a verified fan through Ticketmaster. As part of the legislation authorizing the construction of Broncos Field at Mile High, 2,000 tickets for all ten Denver Broncos home games are made available at half-price. Half-price tickets will go on sale on the same date as full-price tickets.

Register As a Verified Fan

Policies regarding the use of half-price tickets include:

  • Four ticket limit per household per season.
  • Multiple game purchases are not permitted.
  • ALL HALF-PRICE TICKETS ARE MOBILE PHONE DELIVERY ONLY.
  • Tickets can be accessed three hours prior to kickoff
  • Half-price tickets are non-transferable and non-refundable.

Age Restrictions
Guests two years of age and older are required to have a ticket for admission to any stadium event. Infants under two years of age may sit in a ticket holder’s lap so long as they do not obstruct the view of others nearby.

NFL Ticket Exchange
The NFL Ticket Exchange by Ticketmaster is the official online resale marketplace of the Denver Broncos. Tickets purchased from any site that is not an authorized reseller of NFL tickets may not be valid and cannot be verified by the Denver Broncos Ticket Office.

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Tours

Operated by the Colorado Sports Hall of Fame (CSHoF), tours of Empower Field at Mile High are offered year-round. Ticket price includes a behind-the-scenes look at the home field of the Denver Broncos Football Club. The 75-90-minute walking tour starts in the CSHoF and includes stops at places such as an executive suite, United Club Level, Visiting Team Locker Room, Keg Room, Thunder’s Stall, End Zone, Television Truck Production Area, and the Press Center. *All areas may not be available at all times. Reservations are strongly recommended.

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U-Z

Verizon Studio

Verizon provides fans with a mobile phone charging station located inside of Gate 8, adjacent to the East elevators. Service is free of charge throughout the season.

Water Dispensers/Fountains

Water dispensers and fountains are available throughout the stadium. Clear water bottles are allowed in as long as they are empty at screening and can be refilled at any of these locations.

•    100 Level –  100, 106/107, 121, 125, 129, 131/132
•    200 Level – 228 (east end), 236 (west end) 
•    300 Level – 319 & 324
•    500 Level – 510, 519, 527, 532
•    United Club Lounges – 301, 305, 313, 333, 341, 344

Wi-Fi Access

For all Non-Verizon customers, you can access free Wi-Fi at the Stadium on game days by selecting BroncosWiFi to automatically join our new robust Wi-Fi network throughout the entire Venue. ​​​​​​

Verizon customers can access free Wi-Fi at the Stadium on game days. To get connected, simply select the VerizonWiFiAccess SSID on your smartphone device and if you are a valid Verizon subscriber you will automatically join the Wi-Fi System.